What You Need to Know

Please contact us directly to make a claim:

Please be sure to send us all relevant information about the incident in your claim. This will save time and ensure your claim is processed promptly and accurately.

Here is the information we need:

• Name
• Address
• Circumstances of the incident
• Date and time of the incident
• List of damages
• Any other relevant information
• Your daytime telephone number
• Your home telephone number
• Your preferred means of communication for contact and follow-up (phone or e-mail)
• The e-mail address you want us to use

We will do our very best to ensure that your claim is handled promptly and fairly. Whether you are reporting a claim or just have a question, our staff are only a phone call away and are happy to take your calls.

If you cannot contact us directly, but you know the company you are insured with, here are their 24-hour Claims response lines: